1. General Principles
The information of our registered customers is very important and it is our responsibility to protect the information of our customers. Abiding by the prescriptive international laws and regulations, we take the necessary technology and scientific measures to assure the safety of our website and the data not to be divulged. It is regarded as a tort that anyone who spreads or looks up individual information without being authorized in any way. So we will take legal processes to protect your private rights.
2. Personal authorized information
There are two components to identify: -You can review, select, search on China Dropship Agent and add your what to your shopping cart with your privacy. -You have to log in if you would like to place an order and make payment. When customer registers on our site, he or she must complete the relative information including surname, name, Email , phone number, shipping address and password. Customers will take full responsibility for the accuracy of personal information. In some instances, we reserve the rights to require your details confirming.
China Dropship Agent ensure the safety and accuracy of every transaction. We will check the received data, including name, order number, the payer, the payment date, total amount, the quantity of order and private account. We also ensure security and legality of our customers in the payment. We will finally confirm your payment according to the total amount and the payment methods. And we also accept a variety of payment methods: PayPal, T/T and Western Union.
4. Other personal information
China Dropship Agent sometimes make a survey about the after-sale service, tests and special attractions to the customers. In some instances, we are going to send necessary details about the participation of our activities to our customers. Of course, this is certainly on the premise of the willingness of them (only after you received the letter and confirmed with us). We will also conduct an investigation in the transaction security and client satisfaction.
5. Monitoring and using your personal information
You can change or remove your private information on China Dropship Agent. You must log in to the website and make the necessary changes. We remind you: Do not share with third parties about your login and password information. Remember, China Dropship Agent will never ask you for your password. You can change all the personal account information. Please refer to the related instructions of the personal data revision process.
If You have questions about our privacy statement or our use of your information, or if you need help changing your personal information, please contact us.
It has always been our primary concern to protect your privacy. The information collected from you at the time you place an order is stored in our database and is used purely to carry out your instructions and action your payment. There is no any personal data stored on our server online. There are no circumstances under which, this information might be passed to a third party.
Contact and Service
By providing us with your personal mail, you authorize us to contact you in connection with your instructions and to keep you well informed about your order process. We will not email you about anything unrelated to your order.
We provide buying service and international shipping service. We buy the items on your behalf, as per your instruction, and deliver them to you with the shipping service of your choice.
All payments made by you for our services are made through a secure gateway using any major credit card. We do not hold, nor do we store any credit card information.
In average, domestic delivery takes one days to arrive to our warehouse. International delivery takes 5-8 business days by DHL/FeDex/UPS. However, the time for arrival does not depend on us and we are not liable to any delay in delivery. We always try our best to ask for information and give you the feedback in time.The risk of loss or damage to your order shall pass to delivery company upon international shipping.
You can cancel order before we started purchasing items. In such case, full amount of the first payment will then be refunded. It is also possible to cancel an order after the purchase of goods, only if the vendor agrees, but in this case, our commission will not be returned; and if the vendor has shipped items, then shipping fee will not be returned, and shipping back to the vendor will be on your charge. Warning: if item has already been bought, the cancellations are not always possible – some vendors / stores do not accept return of goods, in such case you cannot cancel order.
Refunds and Returns
If the item meets the characteristics described by vendor and corresponds your request (color, size, configuration, etc.) and there are no defects, such item is not eligible for return and refund. It is only possible to return items which are significantly different from photographs and description provided by the vendor. Warning: some vendors don’t accept return/exchange if they have shipped the correct item. In this case, we cannot do it either.
Any item that is defective upon arrival to our warehouse will be returned on your behalf to the shop for an exchange or a refund.In the event of quality problem after your order has arrived to you, if the items are under warranty, we will help you return them for an exchange or refund; if they are not under warranty, we can help you negotiate with the vendor for an exchange or refund. In either situation above, we will do it free of charge. But any expenses incurring in the process, including domestic and international shipping fee, will be on you.
Disclaimer and Limitation of Liability
While we try to offer reliable information, we cannot promise that the content of our website will always be accurate and up-to-date, and we are not responsible for inaccuracies in it.
While we help facilitate the buying process between you and the vendor, we have no control over and do not guarantee the quality, safety, or legality of items you choose to buy. We are not responsible for the vendor’s content, actions, or inactions, items he lists or his destruction of allegedly fraudulent items.
While we warrant that the services will be provided using reasonable care and skill.
We shall not be liable for any claim arising out of the performance, non-performance, customs clearance, delay in delivery of or defect in your order, nor for any special, indirect, economic or consequential loss or damage howsoever arising or howsoever caused (including loss of profit or loss of revenue).
Copyright and other relevant intellectual property rights exist in the full content of this website, including logo, images, web design and all text concerning our service.
Please do not send in your orders if you do not agree with our terms and conditions (including all applicable fees). By using our service, you are deemed to have agreed to the ‘Terms & Conditions’ set out.